Help

Help and troubleshooting

Tutorials, answers, and practical fixes for everything from your first recording to event day.

Where to start

Short walkthroughs covering your first recording, sharing with your audience, multilingual events, and the stage display.

Pricing, trial, billing, data privacy, and event-day questions answered in one place.

Industry write-ups on live captioning and translation beyond Inclutra, including what Zoom and Microsoft Teams can do and what they cost.

Browser and operating-system checks for Firefox, Chrome, Safari, and missing or busy microphones.

Pick the right input, connect a clip-on or USB microphone, and check that sound is actually arriving.

The viewer link and QR code, where to find them, and how to get them in front of a room.

Put the transcript on a projector, size it for the back row, and hide the flickering interim text.

Which mode fits your event, and what changes when you switch.

What the trial includes, what happens when it ends, and why nothing is charged automatically.

The limits on the public demo, and everything that works exactly as it does in a paid account.